Refund Policy

99% of problems can be solved by contacting us. We request that you reach out to us using our Contact Us page. Our Customer Service Department will get back to you within 1-12 hours (usually less than 12 hours) with a review of your concern and a solution.

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you are not satisfied with the service for any reason you can ask for a refund. If the period of 7 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements

You will be able to get your refund for the following reasons:

If the conditions listed above are not met, we reserve the right not to issue a refund.


When you buy the channels and accounts, you agreed to these terms and conditions.

For YouTube monetized channel, after customers receive the channel, we spend 3 days for the customer to check the channel and change the password and other information on the channel. After that time, we will not be responsible for anything that happens to your YouTube channel, including the channel being demonetization, disabled, or anything else. Rest assured, because according to sales data for thousands of customers, our accounts are almost never in trouble.

All Sales are Final. No refunds after accounts are delivered.

We support you for life on how to use your account, how to change your Adsense account, and any problems you may encounter when using the account.

Retention Guarantee

The Company offers a Limited Retention Guarantee / Warranty with some of its services. If a customer uses one of’s Services and then loses followers, likes, views, and/or plays acquired by (beyond the Extras), may be able to re-deliver followers, likes, views, and/or plays at no cost at the Company’s discretion. Each service offers a different duration for’s Retention Guarantee, and is indicated below: